Classic Flowers Terms and Conditions

Last Updated: 11 June 2025

By accessing the Classic Flowers website (“Website”) and using our services, you confirm that you accept the following Terms and Conditions. If you disagree with any part of them, please stop using the Website and our services.

1. General Terms

• You may use our Website only for personal, non-commercial purposes.

• You must not alter, copy, or misuse any part of the Website.

• Although we update information regularly, we cannot guarantee that all content is complete or accurate at all times.

• Our Privacy Policy also governs your use of this Website. When you access the Website, you agree to the terms in that policy.

• We may update these Terms and Conditions without notice. Therefore, please review them periodically to stay informed.

2. Orders and Payment

• When you place an order, you confirm that the provided details are complete and correct.

• We reserve the right to cancel or refuse any order, for any reason, at our sole discretion.

• Since prices may change, we advise customers to check final totals before checkout.

• You must complete payment at the time of purchase. The Website displays all accepted payment options.

3. Delivery and Returns

• Our team strives to deliver your floral arrangements on time and to the address you provide.

• To understand our process better, please read the full Delivery Policy.

• If you have concerns about returns or refunds, refer to our Refund Policy for detailed instructions.

4. Intellectual Property

• Classic Flowers owns all Website content, including images, logos, text, and software.

• This content falls under UAE and international copyright protection.

• You must not use, copy, or redistribute any part of the Website without written permission.

5. Limitation of Liability

• We do our best to offer reliable service, but we are not responsible for any direct or indirect damage resulting from the use of our Website or services.

• This includes lost profits, delivery delays, or website errors.

6. Governing Law

• UAE law governs these Terms and Conditions.

• If a legal dispute arises, it will go to the appropriate courts in the United Arab Emirates.

7. Contact Us

• If you have questions about these Terms and Conditions, please email us at care@classicflowers.ae.

• Our support team is happy to assist you during business hours.